Contact
Tell us what you need and we will say what fits
A short conversation before you buy saves everybody the wrong plan. We would rather point you at a cheaper service that works than sell you a bigger one that does not.
Before you send
- Goes to
- The same people who answer support
- Faster if
- You are already with us: raise it in the Client Area
- Please omit
- Passwords and card details
A sentence or two is plenty: what the site is, roughly how busy it gets, and what you would like us to do.
What happens next
No sequence, no chasing
Your enquiry goes to the same people who answer support. You get a reply from a person, and you are not added to anything.
-
A person reads it
Not a routing rule, and not an autoresponder pretending to be a colleague.
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You get a straight answer
Including when the answer is that a smaller plan, or another company, suits you better.
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Then nothing
No drip campaign, no follow-up sequence and no call from a different department.
Direct routes
If you already know who you need
The form above reaches sales and support. These addresses go straight to the people who handle them.
- General enquiries
- contact@littlemoogroup.co.uk Anything that does not fit the routes above.
- Support
- support@littlemoohosting.com An existing service, a website, a mailbox or a domain.
- Billing
- billing@littlemoohosting.com Invoices, payments, renewals and cancellations.
- Complaints
- complaints@littlemoogroup.co.uk Our Complaints Procedure sets out what happens next.
- Privacy
- privacy@littlemoogroup.co.uk Data protection questions and requests about your data.
- Abuse
- abuse@littlemoohosting.com Spam, malware or content hosted on our platform.
- Telephone
- 0300 124 6935 We answer in writing where we can, so a ticket is usually faster.
Small by name.
Serious about the work.
If you know which plan you want, take it. If you would rather talk it through first, tell us what the website has to do.