Little Moo Limited

Website Acceptable Use Policy

What is and is not permitted when using the website, portal, forms and search tools.

Permitted use of the website, portal, forms and interactive tools

1. Purpose

1.1: This policy governs use of the public Little Moo Hosting website, client portal, forms, search tools and interactive features. Use of hosted services is governed separately by the Hosting Acceptable Use Policy.

2.1: You may browse, obtain information, place genuine orders, manage your account and contact support for lawful purposes.
2.2: Information submitted must be accurate and must not impersonate another person or organisation.

break any law or facilitate unlawful activity;
send spam, abusive, threatening, discriminatory or knowingly false material;
upload malware or attempt to gain unauthorised access;
probe, scan, overload, scrape or automate access in a way that harms or circumvents the service;
interfere with another user, session, order or support request;
submit payment information without authority; or
copy or exploit website content beyond what the Website Terms permit.

4.1: Do not conduct penetration tests, vulnerability scans, load tests or automated extraction against Little Moo systems without prior written permission.
4.2: Search-engine indexing and ordinary accessibility tools are allowed where they respect published technical controls and do not disrupt the service.

5.1: Any material submitted through a form, ticket or account must be relevant, lawful and safe. Do not send passwords or full payment-card details in ordinary messages.
5.2: Credentials requested for support must be supplied only through the designated secure credentials facility.

6.1: Little Moo may block a request, restrict access, preserve evidence or suspend an account where reasonably necessary to investigate or prevent misuse.
6.2: Serious or repeated misuse may be reported to an affected provider, registry, regulator or law-enforcement body where lawful.

7.1: Report website security concerns to support@littlemoohosting.com and abuse, phishing or takedown concerns to abuse@littlemoohosting.com. Do not publish an unremediated vulnerability before Little Moo has had a reasonable opportunity to investigate.

8.1: Little Moo may update this policy to reflect changes in law, threats or website functionality. Material changes will be identified by the effective date.